RETURN & EXCHANGE POLICY
Because of the personal nature of our products, we are unable accept exchanges or returns nor do we offer refunds or credits. We always will go above and beyond for our clients. If you have any discrepancies with your order, please contact us at theforts@benevolencenaturals.com
SHIPPING
Shipping info: Free shipping on orders over $60
Most orders ship out within 24 hours.
Estimated delivery time 3-7 business days, depending on order.
Domestic shipping within the Untied States of America.
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***IMPORTANT***
!!!Summertime Shipping!!!
The heat brings new challenges to our biodegradable packaging journey. Through vigorous testing our only option to continue shipping shea butter during the warm months is to use insulated bags and ice packs inside of our padded paper shipping bags. The bags that the ice packs are contained in are made of a plant derived biofilm that is biodegradable. We encourage you to please reuse the silver insulated bags for your lunch bag, extra protection for sandwiches in your cooler, storing ice packs to make them last longer, etc. We will send you an email with your tracking number as soon as your package ships. Please track your package and retrieve from your mailbox upon arrival. Do not let sit in hot mailbox. Thank you so much for you understanding. If you have any recommendations, please send us an email. Thank you family!
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL